Privacy Policy
Last Updated: August 2026
At Star Jacket Maker, operated by STAR INSPIRED JACKETS, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and manage your information when you visit starjacketmaker.com, purchase our products, contact us, or use our services.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Star Jacket Maker, we may collect the following information:
Personal Information
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Product preferences
• Customer support messages
Payment Information
Payment details are processed securely through trusted payment providers.
We do not store complete credit card or debit card information on our own servers.
Technical Information
We may automatically collect certain information when you visit our website, including:
• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies
This information helps us improve website performance and customer experience.
How We Use Your Information
We may use your personal information for the following purposes:
• Processing and fulfilling your orders
• Confirming payments
• Arranging product delivery
• Sending order confirmations and updates
• Responding to customer inquiries
• Managing returns, exchanges, and refunds
• Improving our website, products, and services
• Preventing fraudulent activities
• Maintaining website security
• Complying with legal requirements
Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
• Payment processors
• Shipping and courier companies
• Website hosting providers
• Analytics services
• Customer support services
Information shared with these providers is limited to what is necessary to complete their services.
Shipping and Delivery Information
To deliver your orders successfully, we may provide necessary customer information to shipping partners.
This may include:
• Customer name
• Shipping address
• Contact details
• Order information
We only share information required to complete delivery services.
Payment Security
We take reasonable steps to protect your payment information.
All transactions are processed through secure payment systems designed to protect customer information.
Star Jacket Maker does not intentionally store complete payment card details after payment processing.
Cookies and Similar Technologies
Star Jacket Maker uses cookies and similar technologies to improve your online shopping experience.
Cookies may help us:
• Remember customer preferences
• Keep products in your shopping cart
• Understand website usage
• Improve website functionality
• Analyze website performance
You can manage cookie preferences through your browser settings.
Data Security
We use reasonable security measures to help protect your personal information from:
• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
Although we take appropriate precautions, no online system can guarantee complete security.
Data Retention
We keep personal information only for as long as necessary to:
• Complete orders
• Provide customer support
• Maintain business records
• Resolve disputes
• Meet legal obligations
Payment card information is not retained by Star Jacket Maker after payment processing.
Children's Privacy
Star Jacket Maker does not knowingly collect personal information from children under the applicable legal age.
If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.
Your Privacy Rights
Depending on applicable privacy laws, you may have rights to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent for certain processing activities
• Manage marketing communication preferences
To exercise your rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Star Jacket Maker
Operated by STAR INSPIRED JACKETS
Business Address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Email: customer.care@starjacketmaker.com
Phone: +44 7877 193855
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM
We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends or public holidays will be answered on the next business day.
