Payment Policy
Last Updated: September 2026
At Star Jacket Maker, operated by STAR INSPIRED JACKETS, we provide secure and convenient payment options to make your shopping experience simple and reliable.
This Payment Information page explains the available payment methods and payment process and answers common payment-related questions.
What Payment Methods Do We Accept?
During checkout, customers can select from the available secure payment methods.
Accepted payment methods may include:
• Credit Cards (Visa, MasterCard, American Express, Discover, Maestro)
• Debit Cards (Visa and MasterCard)
• Digital Wallets (Shop Pay, Apple Pay, Google Pay)
• International Cards (UnionPay)
• Store Gift Cards
• Bank Transfer (available upon request)
Available payment methods may vary depending on your location and checkout conditions.
Only payment methods displayed during checkout can be used to complete your purchase.
How Do I Make a Payment?
To complete your payment:
1. Select your preferred product and add it to your shopping cart.
2. Proceed to checkout.
3. Enter your required billing and shipping information.
4. Select your preferred payment method.
5. Enter your payment details and complete your order.
Once your payment has been successfully authorized, you will receive an order confirmation email.
When Will I Be Charged?
Your payment will be charged at the time your order is successfully placed and your payment method has been approved.
Which Payment Methods Do We Not Accept?
Currently, we do not accept:
• Cash on Delivery (COD)
• E-cheques
Available payment options may change depending on payment provider availability.
Is My Payment Information Secure?
Yes.
We use secure payment processing systems designed to protect customer payment information.
Payment transactions are processed through trusted payment providers using appropriate security measures.
Star Jacket Maker does not intentionally store complete credit card or debit card information on its own servers.
What Happens If My Payment Fails?
Payment may fail due to reasons such as:
• Incorrect payment details
• Incorrect billing information
• Insufficient funds
• Expired card
• Bank restrictions
• Security verification requirements
If your payment cannot be authorized, your order may not be completed.
Why Was I Charged More Than Once?
In rare cases, duplicate charges may occur due to technical issues with payment processing.
If you believe you have been charged multiple times, please contact our customer support team with:
• Order number
• Transaction details
• Payment information
We will review the issue and assist you with the resolution process.
How Will I Know If My Order Is Confirmed?
After your payment is successfully completed and your order is accepted, you will receive an order confirmation email.
The confirmation may include:
• Order number
• Purchased products
• Order total
• Shipping information
If you do not receive your order confirmation, please contact our support team.
Contact Us
If you have any questions about payments, billing, or your order, please contact us.
Star Jacket Maker
Operated by STAR INSPIRED JACKETS
Business Address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Email: customer.care@starjacketmaker.com
Phone: +44 7877 193855
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM
We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends or public holidays will be answered on the next business day.
